VA continues to be committed to upholding and improving the services that the 988 initiative provides.
The U.S. Department of Health and Human Services (HHS), Substance Abuse and Mental Health Services Administration (SAMSHA), and VA hold joint Federal Partners Meetings and Vendor Meetings to coordinate this effort.
The next step in full integration with the Veterans Crisis Line is enabling a text-to-988 feature, which will allow a Veteran to text “Vet” (or a similar short text) to 988 and have the connection routed to the Veterans Crisis Line. Evolving the national texting infrastructure is complex. However, OIT and the Veterans Crisis Line committed the resources to stand up, maintain, and integrate the new solution. VA’s teams will continue to collaborate with national organizations, vendors, and subcontractors to keep improving VA’s products and solutions… Read the full article here.
