The Department of Veterans Affairs is prepared to process thousands of new veteran claims with the recent passage of the PACT Act after breaking claims processing records in 2022 with the help of new technologies such as automation.
VA Secretary Denis McDonough said the agency processed 1.7 million Veteran claims in FY 22, breaking FY21’s record by 12%, and slashed the claims backlog to approximately 144,000 claims as of November 2021…
“When it comes to benefits vets have earned and deserve, we’re processing their claims faster than ever before,” McDonough said during the NPC Headliners Luncheon Monday. “[VA is] making sure we’re delivering for vets on time, every time, through initiatives like claims automation—cutting claims processing time for certain conditions from several months, to several days.”
McDonough outlined key successes over the past year and highlighted where the agency will continue to progress to ensure veterans have access to their benefits and care services… Read the full article here.
