With more than 3.5 million veterans now eligible for new benefits through the passage of the PACT Act, the Department of Veterans Affairs is working to close new gaps across automation and cybersecurity.
“So far, veterans have filed nearly 137,000 PACT Act claims,” VA Secretary Denis McDonough said at the Nov. 7 NPC Headliners Luncheon in Washington, D.C. “[VA is] making sure we’re delivering for vets on time, every time, through initiatives like claims automation — cutting claims processing time for certain conditions from several months, to several days.” …
VA partnered with the Cybercrime Support Network to detect, combat and increase awareness around the evolving cyber and scammer threats. The organization’s Military & Veteran Program Director Ally Amerson told GovCIO Media & Research that the joint goal of the partnership is to provide educational resources that strengthen online security for servicemembers, veterans and their families.
“The VA is committed to protecting veterans and their families from scammers who are trying to steal those hard-earned benefits,” Amerson said. “We have these two main goals with this partnership. The first is to develop — with the VA — and conduct training either in person or online. … Second, we really want to encourage veterans and families to report cybercrime … it’s so important to report because that’s what helps allocate resources.” …
