Sunday, June 15, 2025

GAO: VA Health Care: Additional Action Needed to Assess the Medical Scribe Pilot

Fast Facts

Medical scribes help doctors by entering patient information—like symptoms and treatment plans—into electronic health records during visits. This allows doctors to focus more on treating patients and less on taking notes.

Veterans Affairs piloted the use of scribes in 11 of its medical centers from 2020-2022. Scribes assisted providers in the cardiology, orthopedic, and emergency departments—updating electronic health records in real-time during patient visits.

VA addressed 4 of 5 best practices for pilot design, such as creating a plan to evaluate it. But VA didn’t look at how or whether the pilot could be expanded. We recommended VA do so…

Access the full 31-page report here.

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Innovation in Action: Advancing Government Health with Philips

FORUM is proud to partner with Philips for a series of articles on their groundbreaking innovations in health technology that serve public- and private sector citizens and service members. Please take a look to learn more about how Philips is advancing modern and efficient health care, while improving lives for generations to come.

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Jackie Gilbert
Jackie Gilbert
Jackie Gilbert is a Content Analyst for FedHealthIT and Author of 'Anything but COVID-19' on the Daily Take Newsletter for G2Xchange Health and FedCiv.

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