The Department of Veterans Affairs’ (VA) Office of Information and Technology (OIT) is taking an exciting new approach to designing and implementing cutting-edge information technology (IT) products and services. Our newly appointed Chief Information Officer (CIO), Mr. Kurt DelBene, recently defined a fresh vision upon which we can continue our digital transformation efforts, and we can’t wait to show you what’s in store…
Our vison has four priorities, each building on the others and connected by the heart of our mission at OIT: to deliver world-class IT solutions to Veterans, their families, and caregivers.
The first priority outlined in OIT’s vision is vision-driven execution. Each of our Product Lines and Portfolios will have a two- or three-year plan from which we can guide and measure our success. In taking this route, we align our efforts with our partners’ and customers’ priorities from day one…
Despite being broken into four priorities, OIT’s vision really comes down to one major theme – “delighting” Veterans, families, and caregivers who depend on VA for a range of critical services. We don’t wait for challenges to arise and then scramble to overcome them; we anticipate users’ needs, incorporate their feedback, and deliver products and services that transform how they live… Read the full article here.
