Notice ID 36C26022Q0701
Period of Performance:
Base Year: 08/28/22 – 08/27/23
Option Year One: 08/28/23 – 08/27/24
Option Year Two: 08/28/24 – 08/27/25
Option Year Three: 08/28/25 – 08/27/26
Option Year Four: 08/28/26 – 08/27/27…
Salient Characteristics include:
- eSignature provider must maintain a FedRAMP Moderate authorized platform on its own infrastructure stack, meaning no dependencies on other vendors of cloud providers. FedRAMP moderate is the minimum level to meet the Federal government’s requirements for the storage of PII.
- eSignature provider must support 508 compliance for both senders and signers and must be WCAG 2.0 level AA certified. Platform accessibility support functionality provides all people equal access to and the freedom to interact with eSignature platform’s signing application when using assistive or adaptive technologies, in accordance with WAG 2.0 Level AA and U.S. Government Section 508 standards.
- eSignature provider must operate without planned downtime for maintenance or upgrades resulting in 99.995% availability or better.
- eSignature provider must operate on a metadata-driven, multi-tenant cloud running on a single code base, which enables every customer to run their organization on the latest release without disruption or downtime. Major upgrades must be delivered 3 times a year on a regular release schedule, at no additional cost and with no planned downtime for customers…
