“We at the Digital Services Coalition (DSC) are heartened that the current administration has released its Executive Order on Customer Experience, and built out their new President’s Management Agenda with a framework to improve the experience of Government’s services along with increasing opportunities for small businesses…”
“We are excited to provide our 2022–2025 Strategic Plan to guide us over the next three years. Through this plan, developed internally by DSC members, board members, and leadership, we have set a course for ourselves to begin developing and operationalizing the projects, services, and cultural practices of our community to continually improve the value delivered to member companies as well as the larger digital services ecosystem…”
“Once these [i.e. our purpose, our mission and our vision] were created to reflect our organization, we established the goals and objectives to get us there. Over the next three years, the DSC will use iterative methods to test new initiatives based on these goals, operationalizing our successes and learning from our challenges. Our strategic plan is designed to be adaptive to changing priorities, factors, and new information or directives, but exists to help us build on our strengths.
The Strategic Plan can be accessed through our website…” Read the full article here.
Source: What’s new in 2022 – March 31, 2022. Digital Services Coalition.
