“Under the supervision of the VP of CMS, the Account Director/Portfolio Lead is responsible for management, oversight, and growth for a portfolio of Ad Hoc accounts, and the teams that support them.”
Responsibilities:
Delivery:
- Managing a portfolio of business with multiple programs and/or customers that deliver digital services
- Managing a multi-million dollar P&L for multiple programs with multiple subcontractors
- Responsible for program profitability and financial forecasting as it relates to P&L management
- Providing expertise in technology project and program management
- Coaching and mentoring project and program managers
- Identifying and implementing strategies to maximize resource use and availability tracking across programs
- Creating organizational structures & processes to support delivery
- Accountable for overall client satisfaction
Growth and Business Development
- Contributing to decisions on pipeline priorities, and supporting opportunities through business capture process
- Responsible for setting strategic direction and organic growth priorities for portfolio of programs
- Securing contract modifications for portfolio of programs
- Developing organic growth with current or adjacent customers
- Identifying and leading opportunities for organic growth within portfolio of programs
- Identifying and helping qualify formal opportunities for growth within portfolio of programs
Requirements:
- Deep subject matter expertise on Medicaid and/or Medicare policy and program operations issues and ability to apply that knowledge to anticipate issues/enhance solutions for the federal government, beneficiaries, and other stakeholders.
- Demonstrates experience with federal contracting, contract management, and work as a subcontractor.
- Leads strategic change related to organizational goals, both internally and externally
- Business acumen related to human, financial, and information resource management
- Coalition building skills, including the ability to develop networks and alliances with partners
- Qualified candidates will have a minimum 8 years of overall work experience
- Qualified candidates will have a minimum 3 years in Government, Civil Service, or their dedicated discipline
