Notice ID: 36C10D22Q0009
“Scope of Work: [Office of Business Integration] requires a Contractor to provide support services to research military records, draft written responses, convert and upload records, provide standard reports as well as access to the data for customizable reports, and quality control. The use of automation to maximize efficiencies is strongly encouraged. Additionally, OBI requires the Contractor to provide a service capable of receiving, tracking, and responding to user requests…”
“The services required in this PWS can be organized as follows:
- Project Management
- Source Material Processing Requirements
- Individual/Box, Identification and Conversion
- Indexing
- Image Upload Service
- Records Research
- Records Locator Service”
“VBA anticipates that it will require records research support for 7,000 requests per month (84,000 per year); however, volumes are dependent on the number of claims received from Veterans/claimants which require records research…”
