“Forward-looking federal agencies see considerable returns from digitalization programs, which draw data from scanned documents and other inputs and integrate them into broader reforms within their business lines.
Many federal agencies responsible for a host of critical services ranging from healthcare to benefits and loans to scientific and research endeavors have digitalization projects underway…”
“The Department of Veterans Affairs (VA) has also seen considerable digitalization progress, which is helping the VA better deliver critical services and facilitating a newfound level of technical integration supporting modernization programs across the agency.
The VA’s Benefits Administration has long worked toward streamlining its pensions and benefits delivery, with a particular focus on getting ahead of a substantial claims backlog. This merged with recent initiatives by VA to expand the scope of compensation provides new benefits for veterans whose health suffers from various forms of toxic exposure…”
“This digitalization initiative has also begun to incorporate new assets from the VA’s modernized health records system. Digitally rendered patient information is now incorporated within algorithms to validate a veteran’s medical history, which helps the VA verify when service-related conditions cause ongoing disability.
In a recent interview on GovCIO Media & Research’s in-house health IT podcast, HealthCast, VA Director of Benefit Automation Paul Shute outlined how the agency plans to create algorithms for a host of health conditions to automatically verify benefits using integrated health records information…” Read the full article here.
Source: Digitalization Paving the Way for Government Modernization – By Adam Patterson, March 16, 2022. GovCIO.