“Cognoconnected is looking for a Vice President, Federal Growth to support our customer experience sector. In this role, you will help define successful strategies and relationships to win business process outsourcing and customer experience focused programs with Federal clients. Critical to the role is the talent to develop new opportunities and develop teams for the pursuit and capture of each opportunity. The successful candidate will have existing executive and senior management relationships in civilian agencies and with potential teaming partners.”
“Key Responsibilities
- Be part of the strategy development for Cognoconnected’s Federal GrowthLead client relationship management for Federal agencies targets
- Lead the identification and qualification of bid opportunities
- Support capture and proposal development activities
- Identify leads and make initial customer contact, and coordinate the scheduling of management reviews to determine the viability of pursuing opportunities
- Qualify, research, track and develop leads into viable business opportunities; develop business case for pursuing opportunities and forecasts potential revenue; participate in opportunity identification: bid decision to final submission
- Lead or support team with competitive intelligence analysis, teaming and solution (technical, management and price)… “
“Required Qualifications
- Minimum 5 years of experience in Business Development selling business process outsourcing and customer experience solutions
- Minimum 12 years of total work experience
- Extensive knowledge of the Federal procurement process… “
“Preferred Qualifications
- Understanding of contact centers, help desks, business process outsourcing, customer experience consulting, enrollment services, or emerging technologies …”
Read the full job description here.
G2X TAKE: Focused on Healthcare and national security systems, this provider of Enterprise IT, Data Science, and Security Services, to full-scale Consumer Engagement and Interoperability solutions, is seeking a lead to support its customer experience sector through an understanding of contact centers, help desks, business process outsourcing, customer experience consulting, enrollment services, or emerging technologies.
