Notice ID 36C25622Q0073
“BACKGROUND: At the Central Arkansas Veterans Health Care System current business practices are to receive annual input from employees through the All-Employee Survey- a national survey of pre-defined questions/categories. This employee engagement method may keep an organization in a continuous cycle of asking employees for feedback which will then allow leaders to create yearly action plans that may seem insurmountable or general in nature. Employees who are queried just one time a year may not feel engaged with the organization or motivated to provide insights and recommendations if they feel their feedback is not being heard or acted upon.”
“SERVICES REQUIRED: A digital online employee focus group engagement platform that allows Executive Leaders to organize many voices at once, and have enhanced, focused conversations at scale that includes the ability to create and send targeted customizable questions, crowdsourced voting, prioritized real-time results, visual data and infographics and trend analysis dashboards about feedback obtained through an anonymous and transparent electronic process either thru email, text or on-demand tablet. Utilization of push/pull technology for employee engagement will allow organizational leaders to conduct unlimited real-time crowdsourcing of ideas/feedback with groups or subgroups of employees and receive their direct input and insights as a continuous employee engagement process for up to 3,000 employees…”
“PERIOD OF PERFORMANCE: Base plus three (3) option years”
“Software Deliverables:
- Provide an enterprise digital focus group platform that includes qualitative voting functionality based on statistical analysis which provides s a rank ordered list of the most impactful solutions to drive the best clinical, operational, cultural, employee, Veteran and business-related outcomes
- Real-time crowdsourced anonymized input of ideas from various workgroups, locations and by service/manager
- Ability to capture and share actionable, crowdsourced feedback in real-time to leverage organizational intelligence
- Ability to coordinate multiple/concurrent pulse(s) digital focus groups
- Ability to add gamification to a pulse
- Cloud storage for data
- Software compatibility with multiple computing platforms
- Platform able to accommodate up to 3,000 live users
- Pulse(s) can be internally created/developed/customized locally
- Pulse can be disseminated via text, internal email system, software email system and accessible via smart phone, tablet, computer and laptops.
- A pulse question library of multiple metric (Likert scale, Agreement, Net Promoter Score, Yes/No) and crowdsourcing questions designed to validate behaviors, create alignment, drive accountability and improve all areas of organizational performance…”
