Tuesday, December 24, 2024

VA RFQ: Executive Office/Digital Engagement Platform

Update September 10, 2021

Notice ID: 36C24821Q1695

“Background: The Miami VA Healthcare System (Miami VAHS) current business practices are to receive  annual input from employees through the All-Employee Survey – a national survey of pre-defined questions/categories.  This employee engagement method may keep an organization in  a continuous cycle of asking employees for feedback which will then allow leaders to create yearly action plans that may seem insurmountable or general in nature.  Employees who are queried just one time a year may not feel engaged with the organization or motivated to provide insights and recommendations if they feel their feedback is not being heard or acted upon.”

“Description / Scope / Objective: Provide a digital online employee focus group engagement platform that allows Executive Leaders  to organize many voices at once, and have enhanced, focused conversations at scale that  includes the ability to create and send targeted customizable questions, crowdsourced voting, prioritized real-time results, visual data and infographics and trend analysis dashboards about feedback obtained through an anonymous and transparent electronic process either thru email, text or on-demand tablet.  Utilization of push/pull technology for employee engagement will allow organizational leaders to conduct unlimited real-time crowdsourcing of ideas/feedback with groups or subgroups of employees and receive their direct input and insights as a continuous employee  engagement process to over 3,100 employees.”

Performance Requirements:

  • Provide an enterprise digital focus group platform that includes qualitative voting functionality based on statistical analysis which provides s a rank ordered list of the most impactful solutions to drive the best clinical, operational, cultural, employee, Veteran and business-related outcomes
  • Real-time crowdsourced anonymized input of ideas from various workgroups, locations and by service/manager
  • Ability to capture and share actionable, crowdsourced feedback in real-time to leverage organizational intelligence
  • Ability to coordinate multiple/concurrent pulse(s) digital focus groups
  • Ability to add gamification to a pulse
  • Cloud storage for data
  • Software compatibility with multiple computing platforms
  • Platform able to accommodate 5,600 live users
  • Pulse(s) can be internally created/developed/customized locally
  • Pulse can be disseminated via text (push/pull), internal email system, software email system and accessible via smart phone, tablet, computer and laptops…”

Read more here.


Posted May 25, 2021

Notice ID: 36C24821Q1013

“Provide a digital online employee focus group engagement platform that allows Executive Leaders to organize many voices at once, and have enhanced, focused conversations at scale that includes the ability to create and send targeted customizable questions, crowdsourced voting, prioritized real-time results, visual data and infographics and trend analysis dashboards about feedback obtained through an anonymous and transparent electronic process either thru email, text or on-demand tablet.   Utilization of push/pull technology for employee engagement will allow organizational leaders to conduct unlimited real-time crowdsourcing of ideas/feedback with groups or subgroups of employees and receive their direct input and insights as a continuous employee engagement process to over 3,100 employees.”

“This procurement is a 100% Total Service-Disabled Veteran Owned Small Business (SDVOSB) Set-Aside and all eligible quoters are encouraged to submit quotes.”

Performance Requirements.

  1. Provide an enterprise digital focus group platform that includes qualitative voting functionality based on statistical analysis which provides a rank ordered list of the most impactful solutions to drive the best clinical, operational, cultural, employee, Veteran and business-related outcomes
  2. Real-time crowdsourced anonymized input of ideas from various workgroups, locations and by service/manager
  3. Ability to capture and share actionable, crowdsourced feedback in real-time to leverage organizational intelligence
  4. Ability to coordinate multiple/concurrent pulse(s) digital focus groups
  5. Ability to add gamification to a pulse
  6. Cloud storage for data
  7. Software compatibility with multiple computing platforms
  8. Platform able to accommodate 5,600 live users
  9. Pulse(s) can be internally created/developed/customized locally
  10. Pulse can be disseminated via text (push/pull), internal email system, software email system and accessible via smart phone, tablet, computer and laptops.
  11. A pulse question library of multiple metric (Likert scale, Agreement, Net Promoter Score) and crowdsourcing questions designed to validate behaviors, create alignment, drive accountability and improve all areas of organizational performance including but not limited to…”

Read more here.

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Jackie Gilbert
Jackie Gilbert
Jackie Gilbert is a Content Analyst for FedHealthIT and Author of 'Anything but COVID-19' on the Daily Take Newsletter for G2Xchange Health and FedCiv.

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