Saturday, March 25, 2023

NGS: Getting Ahead with the Vaccine Program with HRSA and CDC

Karen Chan is leading the NGS effort to support the HRSA and CDC Health Center COVID-19 Vaccine Program. Her team leverages and analyzes data to determine how best to support the program’s mission: providing the COVID-19 vaccine to our most underserved population. They have been conducting provider education and outreach in support of the Health Centers, and have hosted informational weekly office hours in support of these efforts. They also closely monitor the COVID-19 vaccine inventory for all health centers participating in the program and can incrementally expand as HRSA continues to add Health Centers to the Vaccine Program.

About Karen Chan

Ms. Chan is responsible for oversight of National Government Services’ Business and Financial Solution Contracts including two Medicare Administrative Contracts (MACs) representing 20% of the nation’s Fee-for-Service workload. With 19 years of healthcare industry experience, Ms. Chan is leading a diverse team of program managers, solution architects and solutions managers to expand National Government Services’ Business Process Solutions footprint in both current and emerging markets. Her previous experience includes Medicare program integrity, program management, breakthrough leadership, and associate empowerment.

About National Government Services

For more than 50 years, National Government Services has been a trusted partner and innovative leader in federal health care contracting. Employing approximately 1,500 associates, National Government Services is committed to providing robust health information technology and administrative services. As a Medicare contractor for the Centers for Medicare & Medicaid Services (CMS), National Government Services processes more than 228 million Medicare claims and administers benefits of approximately $84 billion from the Medicare Trust Fund annually. Additional information about National Government Services is available at



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Heather Seftel-Kirk
Heather Seftel-Kirk
A writer for more than a decade, Heather helps hone the voice of FedHealthIT, helping to shape the information we share, working with collaborators and stakeholders to ensure they are delivering the message they intend and that it is the information our readers want to hear. A firm believer that every person has a story to tell and that every story is worth sharing, if told right, she also believes the written word carries power – to inform, to educate, and also to bring people together.

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