Monday, November 25, 2024

GSA RFQ: Symphony FAS Software Licenses

Notice ID 47QRAB21Q0006

“2 BACKGROUND

In Fiscal Year 2021, GSA will begin a substantial solicitation process to on-ramp new contractors to various Governmentwide Acquisition Contracts (GWAC) and Multi-Agency Contracts (MACs). The on-ramps require a customized solution to reduce extensive man-hour requirements for evaluation of offers. A contract was previously awarded to Apex Logic for their Symphony Express contract management software tool for the GSA Professional Services & Human Capital (PSHC) portfolio’s One Acquisition Solution for Integrated Services (OASIS) program, which allowed oversight and management of the solicitation process, including evaluations. GSA is seeking to expand the use of contract management software tools to other GSA vehicles including the Office of Information Technology Category’s (ITC) GWAC Polaris and PSHC’s Services MAC. Enabling the Symphony tool’s commercial-off-the-shelf collaborative workflow features affords GSA, the ordering agency, and industry partners the ability to create, compete, evaluate, and administer task order requirements to support GSA’s GWAC and MAC vehicle requirements.

Symphony Software licenses support GSA by allowing GSA’s acquisition workforce access to an online suite of acquisition tools while automating pre and post award programmatic functions to increase transparency; reduce the government’s risk to fair opportunity; shift some of the responsibility for accountability to industry; improve the customer ordering experience; and reduce GSA’s personnel resource allocation and workload…”

“3 SCOPE

The scope of this requirement is to provide licenses and set up and configuration support. Each license shall offer telephone and web/email support for ordering COs and master contract holders (industry partners), software updates, and training. Each license type shall offer different functionality and a different level of technical and training support in accordance with the contractor’s offerings and licenses provided as part of this order.

The contractor shall be required to work with various program offices within GSA as needed to bring individual programs online. Please see Section C.1 Statement of Requirements for detailed requirements for GSA GWAC and MAC…”

“1. GENERAL REQUIREMENTS…

  1. STATEMENT OF REQUIREMENTS

The requirements outlined below permit the General Services Administration (GSA) Federal Acquisition Service (FAS) to identify potential offerors possessing the capabilities necessary to meet the Agency’s requirement for a software package providing source selection evaluation capabilities for complex acquisitions and task order management. The software must be able to produce court-action ready documents. The potential offeror must obtain all necessary licenses and insurance required to run or utilize the software. The software shall possess, obtain, and/or maintain at least a moderate-high Authority to Operate (ATO). The software must include but is not limited to the following requirements and capabilities:

  • Web-based; Interactive communication capability;
  • Report generation;
  • On-line proposal submission and validation features to ensure compliance with the solicitation requirements;
  • Electronic contract file management in accordance with 48 CFR § 4.803;
  • Unlimited proposal file documentation upload and storage,
  • Data file transfer procedures;
  • Ability to capture data for analysis;
  • Written procedures and training for staff on how to utilize the software;
  • Monitor system performance;
  • Diagnostic tools for troubleshooting problems;
  • Procedures for back up;
  • Documentation as it relates to software application developed; and
  • Help desk support and software upgrades as available.

All data collected will be the property of the Government and housed on the GSA’s cloud platform. The Source Selection Evaluation system will be able to extract and make all data available to the Government upon request. Agile Development is preferred to meet GSA’s requirements for this software providing source selection evaluation capabilities for complex acquisitions and task order management…”

“1. DELIVERY SCHEDULE

The delivery schedule for this contract is as follows:

POLARIS and Services MAC

Base – September 1, 2021- August 31, 2022
Option 1 – September 1, 2022 – August 31, 2023
Option 2 – September 1, 2023 – August 31, 2024
Option 3 – September 1, 2024 – August 31, 2025…”

Read more here.

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Jackie Gilbert
Jackie Gilbert
Jackie Gilbert is a Content Analyst for FedHealthIT and Author of 'Anything but COVID-19' on the Daily Take Newsletter for G2Xchange Health and FedCiv.

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