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HHS IHS Draft SOO: Health Information Technology (HIT) Modernization Program IDIQ

Updated August 16, 2021

Notice ID 75H70422

Related Notice 75H704

The scope of this Sample Task Order is to prepare for and achieve the initial Modernized Health IT Go-Live at Sample Service Units A, B, and C.   These activities include: Implementation Planning (Site Assessment, Remediation, and Readiness), Modernized Health IT enterprise design, build, testing, training, and Go-Live.  Go-Live is achieved when the site operates the majority of its operating hours using the newly installed HIT technologies/systems, end-to-end. (End-to-end is defined as across all systems (HIT, infrastructure, etc.) to the end device human interface (where one exists)).

The solution objectives below are aligned to the Base IDIQ SOO, Section 5.0, Solution Objectives.

Enterprise Objectives

  • Assessing the organizational readiness to receive and use the HIT modernization solutions.
  • Analysis of the IT infrastructure –network, data centers, etc., that will need to be present in IHS to optimally support the HIT solution.
  • Providing detailed recommendations for updating, upgrading, modifying that infrastructure to be ready for go‐live.
  • Providing reassessment/review of the IHS enterprise infrastructure once IHS has addressed the identified issues.
  • Enable Government and Contractor personnel to maintain and manage the modernized enterprise solution.
  • Provide training for IHS‐identified specialists (jointly identified with the offeror) to formally certify IHS-identified specialists on solution systems.  This will better enable IHS staff to work with offeror solution engineers in implementing IHS workflows.

Establish and maintain an enterprise baseline design and build of the HIT Modernization solution that include the following objectives:

  • Stand up prototyping, test/sandbox, representative of clinical settings, environments for familiarization, technical, security evaluations, data imports and validations, et al.
  • Fully configure and demonstrate the enterprise build before deployment.
  • Provide a Sandbox that is complete and standalone to allow the test team to apply or remove varying layers of security (security appliques) for quality assurance, user acceptance, performance, or regression testing.
  • The sandbox will not use any real IHS I/T/U Personal Identifiable Information or Protected Health Information.
  • A secondary mission of the sandbox is to also support medical device, bio-medical, and ancillary systems integration as those devices are configured to support the IHS HIT Modernization EHR Core solution(s).
  • The Sandbox will also support the integration with the current IHS HIT test center in Albuquerque, New Mexico.
  • The Sandbox, once fully implemented, provides for a functional equivalent of the operational baseline that will allow for the built-out of clinical and business workflows, collection of data workbooks implemented, and access to reference data identified by the IHS HIT Modernization EHR program.
  • The Sandbox shall always be fully synchronized with the other IHS non-production/preproduction domain identified environments. The Sandbox shall support test and evaluation activities which will include root cause analysis during testing activities and other opportunities when fault isolation analyses are required.

Read more here.


Updated August 12, 2021

Notice ID 75H70422

“***This notice has been updated to publish the Question and Answer document and include information pertaining to the associated Request for Information (RFI) / Sources Sought published by the Department of Interior (DOI) Acquisition Services Directorate (AQD)***…”

Read more here.


Posted July 30, 2021

Notice ID: DOIDFBO210044

“This is a Request for Information (RFI) / Sources Sought for the Indian Health Service (IHS)’s Health Information Technology (HIT) Modernization Program. The Government intends to establish an Indefinite Delivery, Indefinite Quantity (IDIQ) contract for IHS’s HIT Modernization Program and is seeking feedback from industry on the IDIQ Draft Statement of Objectives (SOO). In addition, the Government is seeking capability statements from Electronic Health Record (EHR) vendors and integrators interested in this acquisition.”

“The scope of this acquisition will comprise a series of HIT commercial off-the-shelf  (COTS) solutions, to include the replacement of the RPMS. This includes the  installation/ implementation/ integration of recommended solutions, strategies, and  equipment (procured by the Contractor or provided by the Government)…”

“5.0 Solution Objectives

5.1 Implementation Planning

  • Modernize unique environments, at scales that differ widely, and are tailored for repeatable sites, resulting in an enterprise solution that is adaptable to meet the  IHS needs.
  • Provide flexible deployment planning that considers the types of facilities, locations, and services provided within the I/T/U.
  • Reduce risk with an efficient implementation process.
  • Accelerate future implementations over time.

5.1.1 HIT Modernization Readiness and Mitigation Analyses

  • Assess organizational maturity readiness, technical remediation, and training needs.
  • Provide enterprise organizational and technical readiness assessments.
  • Provide site-specific organizational and technical readiness assessments.

5.1.2 Architecture

  • Provide a system architecture that supports and ensures successful implementation and operation of the Contractor’s solution across the geographic and organizational landscape of the I/T/U.

5.2 Training

  • Provide intensive training and certification for IHS designated staff across multiple disciplines before design activities to enable these individuals to work with the  contractor to configure business processes and workflows.
  • Provide training for IHS Service Desk staff to enable and facilitate triage and lower-tier support for the modernized systems.
  • Provide end-user training in multiple disciplines at specific sites in preparation for go-live, facilitated by job aids such as documents that map legacy RPMS functions  to the corresponding function/process in the solution.
  • Provide end-user training during the transition beyond go-live until the site operates autonomously.

5.3 Modernize Health Information Technology

5.3.1 HIT Capability

IHS endeavors to retire its RPMS health information technology platform and replace it  with an enterprise health information technology solution. IHS seeks HIT solution that use  innovative, next generation technologies and incorporate best practice clinical and  business processes for improved health care outcomes…”

“The Period of Performance of this contract is 10 years.”

Read more here.

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Jackie Gilbert
Jackie Gilbert
Jackie Gilbert is a Content Analyst for FedHealthIT and Author of 'Anything but COVID-19' on the Daily Take Newsletter for G2Xchange Health and FedCiv.

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