“When the pandemic hit the United States, the Department of Veterans Affairs famously switched to mostly virtual visits for primary health care. No surprise there — VA was already deep into a plan to be ready for such a disaster. But telehealth did have some issues, mainly having to do with VA Video Connect, the VA system for doing video visits. For the details, the VA’s Deputy Assistant Inspector General for Healthcare Inspections Dr. Julie Kroviak spoke to Federal Drive with Tom Temin…” Listen to the newscast here.
Source: When the pandemic hit, VA was more ready than its patients — By Tom Temin, May 11, 2021. Federal News Network.