Notice ID: 36C10B21Q0115
“This proposed action is for a firm-fixed-price delivery order issued under the National Aeronautics and Space Administration (NASA) Solutions for Enterprise-Wide Procurement (SEWP) V Governmentwide Acquisition Contract (GWAC) for brand name Citrix software licenses, associated maintenance and technical support to include Citrix Technical Account Manager (TAM) services for both software and hardware, Citrix Managed Services as well as consulting and training services…”
“VA Office of Information and Technology (OI&T), Infrastructure Operations (IO) has a requirement for the renewal of maintenance support for existing brand name Citrix software licenses and hardware, Citrix analysis software, Citrix TAM services for both software and hardware, Citrix Managed Services as well as consulting and training services. Citrix software is currently installed throughout the existing VA virtual server infrastructure and provides virtual application and virtual desktop access to endpoint devices inside and outside the VA network. VA’s current use of Citrix provides virtual secure accessibility to servers hosting Computerized Patient Records System (CPRS), Veterans Benefit Management System (VBMS), and Burial Operations Support System (BOSS) databases, as well as over 400 other VA applications published to users off existing VA Citrix data center locations. This allows VA to centrally deploy and manage software applications while providing secure, on-demand access to critical business resources accessed 24 hours a day, 7 days a week by internal and external employees, contractors, as well as key external partners such as Veterans Service Organizations. In order to ensure continuity of operations for these critical systems and databases, VA OI&T IO requires the renewal of 30,000 existing Citrix Virtual Apps and Desktops Premium Edition software licenses. Additionally, VA requires an optional 20,000 net new Citrix Virtual Apps and Desktops On-Prem Platinum Edition licenses in order to accommodate a potential surge in the number of remote users due to the ongoing COVID-19 pandemic…”
“If another brand name software was to be utilized the current infrastructure would have to be completely replaced with a non-Citrix based solution which would require a similar number of servers to be procured or provisioned, along with all the associated software and remote access software. This solution would need to be deployed parallel to the existing Citrix solutions to ensure there was seamless coverage. The Government estimates that this effort would take over one year to design, implement and test before it would be available to support production user load and would cost in excess of $82M to restructure the entire infrastructure…”
