Tuesday, November 26, 2024

Technatomy seeking Chief Customer Advocate (VA)

“Responsibilities:

  • The main role of Technatomy customer advocate is to ensure Technatomy provides client-minded services. You will engage current and potential customers in face-to-face discussions to identify customer needs and preferences. In this role, you will engage with top decision-makers, top executives, shareholders, and other stakeholders to present ideas or solutions for consideration. Extend and build strong relationships with VA clients to better understand and proactively respond to their needs, promote Technatomy full services offerings and help clients meet their strategic and tactical goals.
  • Act as Technatomy lead, trusted advisor, and business partner, identify client needs and developing business process and technology solutions that solve critical issues and support organizational priorities.
  • Develop and manage VA opportunities pipelines to identifying and establishing prime and partner opportunities to gain access to market opportunities.
  • Work in partnership with Technatomy Business Development, leadership, and proposal managers to develop and implement detailed win strategies and tactics, holding primary responsibility for the pre-RFP capture/marketing effort and negotiations with internal and external teammates.
  • Respond to request for information (RFI) or sources sought requests as appropriate, coordinating the requisite resources needed for a response and ensuring the right message is conveyed for the RFI response and in consideration of Technatomy’s winning strategy…”

“Requirements:

  • The right candidate must have strong relationships within VA and already serve in a capacity of trust and inclusion.  This individual must have a broad strategic perspective and demonstrated performance leading a team tasked with developing, implementing, and delivering information technology (IT) solutions to problems on behalf of our nation’s veterans.
  • Prior project experience should have 10+ years of experience working on US Federal projects or programs, with a minimum of 5 years successfully serving in VA as a government employee, business development or capture management role with a successful sales track record.
  • Ability to constructively influence and interact at the highest level of VA customer administrations…”

Read the full job description here.

G2X TAKE: This focused Government IT contractor, positioned to meet digital transformation needs with an emphasis on agile processes and data ops, is seeking a lead to extend and build strong relationships with VA clients to better understand and proactively respond to their needs, promote Technatomy full services offerings and help clients meet their strategic and tactical goals.

Technatomy was named to the list of NXT UP firms poised to make big waves in the Federal sector in 2020 and for years to come.

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Heather Seftel-Kirk
Heather Seftel-Kirk
A writer for more than a decade, Heather helps hone the voice of FedHealthIT, helping to shape the information we share, working with collaborators and stakeholders to ensure they are delivering the message they intend and that it is the information our readers want to hear. A firm believer that every person has a story to tell and that every story is worth sharing, if told right, she also believes the written word carries power – to inform, to educate, and also to bring people together.

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