The Alliances and Partners organization at Medallia provides global leadership developing partner relationships that further the Medallia vision. This role will be focused on working with Medallia’s Public Sector team, a fast-growing, entrepreneurial team dedicated to improving the citizen experience at organizations such as the Veterans Affairs.
As Senior Manager, Public Sector Alliances, you will be integral to the success of our Public Sector strategy through strategic partner relationships. Your success will be measured based on your ability to achieve sales targets while driving world-class customer and partner success.
Responsibilities:
- Build and manage a portfolio of strategic partner relationships for the Public Sector and Federal business
- Develop and execute end-to-end partner business plans
- Collaborate effectively with multiple internal organizations, including Sales, R&D, Marketing, Professional Services, and the partner support ecosystem, to achieve Public Sector and Federal partner objectives
- Coordinate quarterly and/or annual business reviews to ensure successful joint execution
- Establish and execute a formalized relationship mapping strategy
- Partner with Medallia and partner sales teams to ensure successful deal execution
- Develop executive relationships at key partners and sponsor executive relationships between Medallia and partner executives
- Collaborate with partners to develop joint solutions
- Coordinate with Medallia and partner marketing teams to generate thought leadership and execute events that drive awareness and leads
Requirements:
- Minimum of 5 years in channel sales or channel management roles focused on multiple partner types—GSI’s, such as Accenture and Deloitte and government-focused resellers
- Demonstrated track record in growing and managing channels in Public Sector and Federal
- 3+ years of SaaS-based channel sales experience in Public Sector
- Proven ability to develop a plan and achieve results in a complex cross-functional environment
