“More than three years after NASA became the first agency to deploy robotic process automation, the rest of the government has come a long way standardizing the rollout of additional bots, giving federal employees more time to focus on higher-value work…”
“Some agencies have taken a big step and fielded unattended bots that work around the clock. NASA’s Shared Services Center (NSSC) started work on an RPA security plan last year to set unattended bots in motion, and the Patent and Trademark Office is looking at moving bots off employees’ laptops and onto a centralized platform…”
“Former Department of Homeland Security Chief Information Security Officer Paul Beckman, now the CISO at Consolidated Nuclear Security, said RPA could prove to be a “doubled-edge sword” in terms of cybersecurity and insider threats.
Increased automation, he said, gives insider threat analysts a better picture of incoming threats, but on the other hand, bots could increase the scope of sensitive information a malicious insider could pull from an agency’s networks…” Read the full article here.
Source: Agency RPA use more than doubled in 2020, but where do bots go from here? – By Jory Heckman, January 13, 2021. Federal News Network.
