“After the pandemic and other challenges forced multiple delays, the Department of Veterans Affairs is declaring its initial go-live of the highly-anticipated electronic health record a success.”
“VA deployed the new EHR, which is based on Cerner’s Millennium platform, to the Mann-Grandstaff Medical Center in Spokane, Washington, two weeks ago. The initial go-live is part of a 10-year, multi-billion EHR modernization effort, which VA anticipates will run through at least 2028…”
“VA also deployed the new EHR to the West Consolidated Patient Account Center, a patient billing center in Las Vegas. About 100 employees work at the CPAC support billing in Spokane, and they’re now also using the new Cerner system, Laura Kroupa, chief medical officer for VA’s EHRM Office, said.”
“The pandemic forced VA to reexamine how many staff could be on the ground in Spokane during the system cut-over, though those preparations came in handy when a snow storm in the area knocked out the power the night of the go-live, Kroupa said…”
“An after-action group will collect feedback from Spokane end users and will report its findings. Those findings will inform future EHR deployments, Windom said.”
“We continue to assess our risk portfolio, our methodologies and our strategies, and we will refine them, especially as we move to the entire enterprise with deploying this solution,” he said. “I can tell you a lot of things worked…” Read the full article here.
Source: VA touts successful first EHR go-live: ‘A lot of things worked’ – By Nicole Ogrysko, November 9, 2020. Federal News Network.
