“Representing five years of multi-million dollar investment between Accenture and ServiceNow, the new business group will look to help clients in the public and private sectors rapidly evolve organisational processes and unlock the full value of technology investments.”
“Supported by approximately 8,500 Accenture people skilled in ServiceNow, the new group looks to combine expertise in transformational workflow and platform development, marketing, sales, and business development from both organisations.
With companies’ recovery process from Covid-19 continuing, clients of Accenture and ServiceNow can leverage digital workflows that deliver more personalised customer and employee experiences, while increasing workforce empowerment.”
“Included in the services offered by the business group is remote working and self-service programs that offer increased flexibility, mobility, and choice. These will allow organisations to maintain productivity while optimising costs.”
“Initially, these capabilities will be open to clients in telecommunications, financial services, government, manufacturing, healthcare, and life sciences, while workflow innovation will focus on employee engagement, customer service and operations, artificial intelligence for IT operations, and security and risk…” Read the full article here.
Source: Accenture and ServiceNow partner to launch business group – By Aaron Hurst, October 22, 2020. Information Age.
Accenture and ServiceNow were recently named to the updated list of NXT UP firms poised to make big waves in the Federal sector in 2020 and for years to come.
