Friday, June 20, 2025

HIT Infrastructure: Technology Issues Plague VA’s Health Information Exchange

“The VA Office of Inspector General (OIG) recently uncovered various technology challenges associated with health information exchange in various VA facilities, which are preventing utilization…”

“OIG found that provider challenges included the need for dual sign-in to view community health information through Computerized Patient Record System (CPRS), JLV training, and the need for community partners.”

“The same concerns with providers were also concerns for the VA facilities as well…”

“Overall, the OIG found that eight percent of the 48 facilities surveyed did not believe VHIE was meeting its established goals of improving care coordination and continuity of care.”

“Additionally, these facilities said that VHIE was not creating immediate provider access to health information electronically or creating access by non-physician team of providers for care coordination.”

“These facilities noted that overall, HIE has not been leveraged to the fullest extent possible…” Read the full article here.

Source: Technology Issues Plague VA’s Health Information Exchange – By Samantha McGrail, September 1, 2020. HIT Infrastructure.

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Jackie Gilbert
Jackie Gilbert
Jackie Gilbert is a Content Analyst for FedHealthIT and Author of 'Anything but COVID-19' on the Daily Take Newsletter for G2Xchange Health and FedCiv.

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