Saturday, November 23, 2024

DHA awards $960M TRICARE Overseas Program (TOP) Health Care Support Services contract

“International SOS Government Services, Inc., (International SOS) was awarded the TRICARE Overseas Program (TOP) 2021 contract by the Department of Defense (DOD), through the Defense Health Agency (DHA). TRICARE is the health care programme for 9.5 million eligible members from the seven uniformed services.”

“Under the contract, International SOS will deliver end-to-end, patient-centered health care services to U.S. Military service members, family members, retirees and other TRICARE-eligible beneficiaries overseas (in nearly 200 countries and territories outside the United States and District of Columbia).”

“The TOP 2021 contract base period (transition-in) of performance is 1 September 2020, through 31 August 2021. There are seven one-year option periods continuing through 31 August 2028. Total estimated value of the contract, including the base and seven one-year option periods is $960,362,689.”

Rafael De Jesus, CEO Military Health Services, International SOS, cited the following as key to the continued success of the programme:

“International SOS remains uniquely positioned to support the needs of TRICARE beneficiaries overseas, having delivered exceptional service and innovative solutions to the DHA since 1998. Our deep understanding of the TOP, combined with our medically-led global footprint and clinically vetted overseas network will ensure continuity of service, an optimal patient experience, and the flexibility to respond quickly and efficiently to changing mission requirements in the overseas environment.”

“International SOS has practical experience delivering quality-assured, patient-centered care overseas. Strengthened by its established relationships with U.S. Military leadership worldwide, International SOS is committed to ensuring force health readiness with access to safe, high quality, reliable care and a positive patient experience. Leveraging a strong, established network, combined with on-the-ground resources who are familiar with the local culture and medical practices in-country, beneficiaries will have a sense of comfort and assuredness from the beginning to end of their medical encounters, regardless of where they are receiving care overseas.”

“In order to ready for the start of healthcare delivery in September 2021 under the new TOP contract, transition-in discussions with International SOS and DHA are underway.” See the press release here.

Source: International SOS expands Government Services Business and is awarded new TRICARE Overseas Program contract for continued health care delivery – September 1, 2020. International SOS.

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Jackie Gilbert
Jackie Gilbert
Jackie Gilbert is a Content Analyst for FedHealthIT and Author of 'Anything but COVID-19' on the Daily Take Newsletter for G2Xchange Health and FedCiv.

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