“The Department of Veterans Affairs is making significant progress in its efforts to change a culture that has been beset by complaints from veterans and low employee morale, the leader of the agency said Thursday.”
“Robert Wilkie, secretary of Veterans Affairs, made his comments after touring the Kansas City VA Medical Center, which has been the target of complaints, lawsuits and protests alleging that minority employees have faced discrimination and harassment for years.”
“Wilkie said the agency has improved its culture across the country after years of complaints about inadequate care for veterans and that improvements in Kansas City have occurred since David Isaacks was brought in to be medical center director in September 2019.”
“He praised Isaacks for bringing employees together through a new diversity inclusion council and by promising their complaints will be heard and administrators will be held accountable for problems…” Read the full article here.
Source: Veterans Affairs Says Agency Is Changing Troubled Culture – By Margaret Stafford, Associated Press, July 2, 2020, U.S. News.
