GovernmentCIO Media & Research recently held an “interactive virtual event on human-centered design in government.” where they were expected to work “with design experts from the Veterans Experience Office to demonstrate the principles of HCD and best-in-class customer experience practices, and how they can be applied to your own work through the lens of COVID-19.” Watch the video playback of the event here.
Source: FedLab: Human-Centered Design Virtual Event – June 24, 2020. GovernmentCIO via YouTube.
