Monday, November 25, 2024

HHS Sources Sought: Provider Customer Service Program Consultative Services

Solicitation: SSN201654

The objective of this requirement is for a contractor to provide consultative expertise for the following:

Evaluation of the current processes used by DCPC to communicate with and oversee the PCSP;

Development of a clearly defined strategy with recommendations to help DCPC strengthen the efficiency and effectiveness of its oversight in order to improve the provider experience.

Read more here.

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Jackie Gilbert
Jackie Gilbert
Jackie Gilbert is a Content Analyst for FedHealthIT and Author of 'Anything but COVID-19' on the Daily Take Newsletter for G2Xchange Health and FedCiv.

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