“Agencies are being asked to look into their existing toolboxes for ways to manage collaboration internally and citizen service delivery as government minimizes in-person interactions during the coronavirus pandemic.”
“To respond to the national emergency, “agencies are directed to use the breadth of available technology capabilities to fulfill service gaps and deliver mission outcomes,” Margaret Weichert, the deputy director for management at the Office of Management and Budget, wrote in a March 22 memo to agency heads.”
“For collaboration and service delivery, that means finding applications and tools that already have the government seal of approval – and a federal terms of service agreement — to connect federal employees to their managers and to each other and even to the public.”
“Weichert’s guidance also includes instructions on how to use e-signatures and how to handle access management for facilities and networks for federal employees who are new to remote work or who are newly hired and don’t yet have PIV credentials…” Read the full article here.
Source: White House tells agencies to take on virtual collaboration, service delivery – By Adam Mazmanian, March 22, 2020. FCW.
