FDA RFQ: Facility Management System (FMS) Administration and Data Management

Solicitation: 75F40120Q00023

The objectives of this contract, for which the Contractor shall be responsible for fulfilling, are to work in coordination with, and under the direction of, OFEMS staff to: provide continual FMS administration and support with minimal system lag; meet FDA information technology (IT) system and reporting requirements; meet FDA information technology security system and reporting requirements; ensure accurate and timely responses to Federally mandated reporting; provide real-time end-user assistance, trouble shooting, and any requested data; communicate system changes and provide training; provide comprehensive project plans for FMS solutions; and complete additional FMS tasks, as required.

The Contractor shall provide support services in the form of system administration, software installation and implementation, data maintenance, user guides, user training, and continued implementation of an automated facility management system (i.e., ARCHIBUS); support project teams involved in space planning, alteration, construction, and repair projects for facilities owned and/or operated by FDA; provide the computer-aided design (CAD)/computer-aided facility management (CAFM) administration for FDA; and provide helpdesk support to end users.

The Contractor shall perform the following tasks in support of facilities and FDA components, as assigned:

GENERAL

1. Support Services – The Contractor shall provide support services in the form of system administration, data maintenance, user training, and continued implementation of an automated FMS (i.e., ARCHIBUS); supporting project teams involved in space planning, alteration, construction, building operations, and repair projects for facilities owned and/or operated by FDA; and serving as the CAD/CAFM Administrator for FDA.
   1. The Contractor must be a current authorized ARCHIBUS business partner in good standing, who can demonstrate the appropriate skills in the current version of the software which includes all modules and consoles within the ARCHIBUS product line, especially with the features and functionality the FDA is deploying (i.e., the real property and lease management, space management, building operations, overlay with design management for AutoCAD, hoteling, preventive maintenance, on-demand work, service desk, strategic master planning, project management, and portfolio forecasting modules).
   2. In providing the required services, the Contractor shall apply its familiarity with the reporting requirements imposed by the Federal Real Property Council (FRPC); work with other Federal agencies, as necessary, in the areas of space management and real property asset inventory management; and work with Federal clients using the ARCHIBUS product.

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