“TRICARE recipients who want to change their plan during open season will need to take an old school approach for the rest of the period due to a glitch in the computer system.”
“The Defense Department says the glitch will not be fixed by the end of open season on Dec. 9. The season started on Nov. 11. This open season is for beneficiaries who want to change their plans starting Jan. 1, 2020…”
“Maxwell said DoD does not have any intention of extending open season due to the online issues. The Defense Manpower Data Center will conduct a sweep of all web “change of enrollment plan transactions” initiated during open season to make sure there is no gap in TRICARE coverage for those who already changed their plans online.”
“This year marks TRICARE’s second open season enrollment.”
“This is the one extended period of time where you have the opportunity to change …”
Source: TRICARE computer glitch impeding online open season enrollments – By Scott Maucione, November 25, 2019. Federal News Network.
