RFQ Cancelled: RTLS Asset Tracking Software Support for New York Healthcare System campuses

Updated September 26, 2019

Software Support, Software Upgrades, Server Maintenance and Administration at the New York Harbor Healthcare System, Manhattan and Brooklyn campuses posted on September 24, 2019 will be canceled and reposted at a later date.

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Posted September 25, 2019

Re: Solicitation Number: 36C24219Q1264

Real Time Location System (RTLS) Asset Tracking (AT) Software Support, Software Upgrades, Server Maintenance and Administration at the New York Harbor Healthcare System, Manhattan and Brooklyn campuses.

Real Time Location System (RTLS) Asset Tracking (AT) capability is currently provided by CenTrak RTLS Technology and Intelligent InSites Middleware in the VA Medical Centers and by OAT Systems in the VA Consolidated Mail Order Pharmacies (CMOPs)…

The Contractor shall provide Intelligent Insite maintenance support, Centrak support, server support and administration.

Contractor shall provide all Intelligent Insite software maintenance support to include:

1. Conduct remote monitoring of RTLS performance
2. Provide configuration changes, database clean up, business intelligence and reporting.
3. Participate in planning of expansion of RTLS to additional wings/rooms of the hospital
4. Maintain the existing interface between AEMS-MERS and InSites
5. Diagnose all hardware problems and offer usable solutions including but not limited to hand held scanners, tagging/associating assets, etc.

The Contractor shall provide clinical/operational webinar trainings once per month to cover operational use of the Intelligent InSites software…

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