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GSA and HHS CIOs: Where to Use AI and Other Tips on Emerging Tech

“Artificial intelligence, machine learning and other associated technologies aren’t a panacea for the federal government, but strategic investments in those technologies are becoming almost mandatory for agencies that want to stay ahead of the technological curve.”

“’We’re using AI and machine learning in several areas,’ said General Services Administration Chief Information Officer Dave Shive, speaking Monday at an event hosted by the Professional Services Council. ‘We’re increasingly using AI, pointing our AI algorithms out to our cloud boundaries … and taking a look not only at the logs presented in those cloud environments but the actions of people as they interact with those cloud technologies.’”

“The combination of increased data storage capacity through cloud computing and sophisticated algorithms provides GSA a means to up its insider threat-tracking game, allowing the agency to look at how employees act on datasets over time and ‘flag when actions don’t make a lot of sense,’ Shive said.”

“Shive spoke alongside Health and Human Services CIO Jose Arrieta and Justice CIO Joseph Klimavicz, who shared how their respective agencies are employing emerging technologies to further their missions…”

“All three CIOs agreed that—in most cases—it makes far more sense for the government to buy commercial technologies rather than build them. In addition, they agreed that employees—existing or potential new recruits—must factor into tech decision-making processes for the future.” Read the full article here.

Source: Where to Use AI and Other Tips From CIOs on Emerging Tech – By Frank Konkel, September 17, 2019. Nextgov.

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Jackie Gilbert
Jackie Gilbert
Jackie Gilbert is a Content Analyst for FedHealthIT and Author of 'Anything but COVID-19' on the Daily Take Newsletter for G2Xchange Health and FedCiv.

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