“Halfaker and Associates, LLC (halfaker.com), a technology solutions provider within the Federal Government’s health, intelligence, defense and security sectors in collaboration with Medallia, Inc. (www.medallia.com), the leader in global Experience Management, and Deloitte (www.deloitte.com), a leader in customer experience (CX) strategy, was awarded the Veteran Signals (VSignals) Contract under the Department of Veterans Affairs (VA) Transformation Twenty-One Total Technology Next Generation (T4NG) contract vehicle.”
“Valued at $244 million, the contract is a five-year expansion of the award-winning Veteran Oriented Interactive Customer Evaluation (VOICE) program, where Halfaker and Medallia support VA in transforming the Department’s relationship with Veterans by implementing a centralized enterprise-level survey platform to holistically measure actionable Veteran insights and improve Veteran experience.” Read the full press release here.
Source: Halfaker and Associates, LLC, in Partnership with Medallia, Awarded $244M VA Veteran Signals (VSignals) Project – July 9, 2019. Halfaker and Associates.