“In recent years, the federal government has stepped up its interest in high reliability, implementing initiatives in key branches of the military under the Defense Health Agency as well as in the Veterans Health Administration (VHA). “They’re taking note of the traction high reliability organizations (HROs) are gaining in the private sector and getting on board,” explains Huron Managing Director Amanda Bonser.”
“As in the private sector, the federal government is tapping into best practices in high reliability due to an increasing focus on patient safety and providing top quality care. “In some cases—such as for the VHA and military—hospitals face high visibility in the media and congressional scrutiny. That provides additional impetus to ensure a culture of zero harm,” adds Bonser.”
“Overcoming Challenges
Military hospitals face an additional layer of complexity: chronic high turnover due to frequent and predictable military transitions. And yet, they must still foster engagement effectively to sustain a culture embracing the five principles of high reliability…” Read the post here.
Source: High Reliability Heats Up in Federal Healthcare – By Amanda Bonser, April 25, 2019. Studer Group.
