The Department of Homeland Security (DHS) Immigration and Customs Enforcement (ICE) Office of Enforcement and Removal Operations (ERO) acquired the eHR system to increase operational efficiency, enhance reporting capabilities, and improve the quality of detainee health care. The U.S. Public Health Service officers and contract medical professionals that comprise the IHSC use the eHR. Program management and execution for the eHR system is led by the ICE Office of the Chief Information Officer (OCIO).
The ICE / OCIO eHR Program Office ensures the operation and maintenance of the eHR system. The eHR system is comprised of eClinicalWorks (eCW), Kalos CIPSTM Correctional Institution Pharmacy Software, KALOS eMARt Medication Administration Record software, Open Dental Software (for charting), Schick Dental (for imaging) and MedPAR2 Medical Payment software. This PWS does not include a request for correctional pharmacy, medication, dental or medical payment software but requires the vendor’s eHR to be able to interface with KALOS software as well as the Open Dental, Schick Dental and ICE’s custom developed medical payment system. The vendor’s software product is required to be certified by the Office of the National Coordinator for Health Information Technology (ONC-HIT), which requires the vendor to maintain certified functionality during system integration through continuous testing. Also, the vendor is required to be certified by Certification Commission for Healthcare Information Technology (CCHIT) standards, and examined for functionality, compatibility with other Health IT systems (Ambulatory, Inpatient, Emergency department, behavioral health, Long Term and Post-Acute Care, electronic prescriptions), and security. Further, the eHR system consists of interfaces to internal, external, and archival data sources.