“A lack of accountable leadership was to blame for errors that led to thousands of veterans who receive GI Bill benefits getting late or incorrect payments last year, a federal watchdog agency said.”
“The Department of Veterans Affairs didn’t have a designated official overseeing the project to implement portions of the new Forever GI Bill, VA Inspector General Michael Missal wrote in a report released Wednesday. The leadership gaps resulted in “unclear communication,” as well as “inadequately defined expectations, roles and responsibilities,” the report reads…”
“The IG report confirms what we all suspected: a clear failure in leadership to properly oversee administration of GI benefits,” said Rep. Ann Kuster, D-N.H., who sat on the House Committee on Veterans’ Affairs during the last Congress. “This is unfortunately an all too familiar problem at the VA, and we must ensure senior leadership act proactively and with the urgency necessary to effectively support our men and women who have served…” Read the full article here.
Source: Federal watchdog: VA leadership failures are to blame for GI Bill payment issues – By Nikki Wentling, March 21, 2019. Stars and Stripes.
