“… Given its massive budget and the importance of its mission, financial accountability was a top priority when the VA began thinking about technology modernization…”
“Under the leadership of previous VA Secretary David Shulkin, the agency outlined a plan to modernize a number of critical services, including its appeals system and health records system. In order to modernize, though, the VA first needed a detailed understanding of its technology spending–they wanted to know what was spent, where it was spent, and whether it delivered a return.”
“In a decades-old financial system, the process of scrubbing, cleaning, and organizing data has been labor-intensive. To better understand its data assets, the VA tapped Grant Thornton, a consultancy that it was already working with, to…”
“In 2016, VA decided to adopt a Technology Business Management (TBM) framework, using a tool called Apptio to drill down on spending. The end goal: VA would be able analyze its spending on all aspects of its business, including HR, tech support, and finance…” Read the full article here.
Source: Veterans Affairs Strives for Financial Transparency – August 15, 2018. MeriTalk.