“TRICARE users filling prescriptions at test sites for MHS Genesis are likely the patient group most frustrated by the new electronic health record system, which is commercially-designed and to be phased in across all of military healthcare by 2022 and adopted as well to modernize record keeping in the VA health care system.”
“Madigan is the largest of four military treatment facilities testing the new electronic health record system. The other three – Naval Hospital Bremerton, Fairchild Air Force Base hospital and Naval Health Clinic Oak Harbor – have all seen pharmacy operations slow dramatically as they struggle to adapt to MHS Genesis.”
“Pharmacy staff at Madigan and Oak Harbor answered a series of questions we posed to learn why the new electronic record has, at a minimum, tripled wait times for prescriptions. Air Force Col. (Dr.) Thomas Cantilina, acting functional champion for MHS Genesis at the Defense Health Agency, also shared his insights…”
“On the slowdown in prescription fills, Cummings and Cantilina acknowledged that the Cerner software, widely used in the commercial sector, has forced on-base pharmacies to change work flows and…”
Source: One Symptom Of A Rough ‘Genesis’ Rollout: Slow RX Fills On Base – By Tom Philpott, May 17, 2018. Military.com.
